Cant open the game

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-Zepetto

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after pressing connect the anticheat will pop up and after that nothing happen.
 

Zione

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after pressing connect the anticheat will pop up and after that nothing happen.
Hello, maybe it detects some 3rd party program that's why the liveguard pops out ? Also are you using Pingzapper that time, if it is then some of the server are prohibited.

Please do try downloading a fresh copy of the client here: https://forum.infinitymu.net/showthread.php?115049-New-Client

Please let us know if the problem still occur after downloading and installing a fresh copy of the client. =)
 
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Halfdanjal

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If you would give us some screenshots, it might be helpful. Best case scenario - a video of the occurrence. Also, check your login logs at LiveGuard/Logs folder. Copy and paste them here so we can see what might be causing this.
 

UnknownRen

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What does it say do it say “terminated” i think u have dasame problem i have last 2 days ago
The reason is bcoz ur pc aw i forget what maam Scarlette give me.
 

-Zepetto

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[22:45:47] [LiveGuard] Running Windows: 10.0.-268418322
[22:45:47] [LiveGuard] Exist StartService Failed with Error 3
[22:46:16] [LiveGuard] Running Windows: 10.0.-268418322
[23:15:45] [LiveGuard] Running Windows: 10.0.-268418322

[22:46:18] [LiveGuard] //----------------------------------------------------------------------------------------------------
[22:46:18] [LiveGuard] [URL=https://forum.infinitymu.net/usertag.php?do=list&action=hash&hash=%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23]################################### ######[/URL] Log Begin [URL=https://forum.infinitymu.net/usertag.php?do=list&action=hash&hash=%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23]################################### ######[/URL] #########
[22:46:18] [LiveGuard] ################################### LiveGuard Software Ltd [URL=https://forum.infinitymu.net/usertag.php?do=list&action=hash&hash=%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23]################################### ######[/URL] ##
[22:46:18] [LiveGuard] //----------------------------------------------------------------------------------------------------
[22:46:19] [LiveGuard] [AdvancedAntiInject] :: Step 1 -> OK | No Error Code
[22:46:19] [LiveGuard] [Traffic] [Recv] :: Initialise -> OK | No Error Code
[22:46:19] [LiveGuard] [Traffic] [Send] :: Initialise -> OK | No Error Code
[22:46:20] [LiveGuard] [Traffic] [Connect] :: Initialise -> OK | No Error Code
[22:46:20] [LiveGuard] [Traffic] [CloseSocket] :: Initialise -> OK | No Error Code
[23:15:47] [LiveGuard] //----------------------------------------------------------------------------------------------------
[23:15:47] [LiveGuard] [URL=https://forum.infinitymu.net/usertag.php?do=list&action=hash&hash=%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23]################################### ######[/URL] Log Begin [URL=https://forum.infinitymu.net/usertag.php?do=list&action=hash&hash=%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23]################################### ######[/URL] #########
[23:15:47] [LiveGuard] ################################### LiveGuard Software Ltd [URL=https://forum.infinitymu.net/usertag.php?do=list&action=hash&hash=%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23%23]################################### ######[/URL] ##
[23:15:47] [LiveGuard] //----------------------------------------------------------------------------------------------------
[23:15:48] [LiveGuard] [AdvancedAntiInject] :: Step 1 -> OK | No Error Code
[23:15:48] [LiveGuard] [Traffic] [Recv] :: Initialise -> OK | No Error Code
[23:15:48] [LiveGuard] [Traffic] [Send] :: Initialise -> OK | No Error Code
[23:15:48] [LiveGuard] [Traffic] [Connect] :: Initialise -> OK | No Error Code
[23:15:48] [LiveGuard] [Traffic] [CloseSocket] :: Initialise -> OK | No Error Code
 

Halfdanjal

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Seems like your problem requires attention of the red boss [MENTION=1]RESiSTANT[/MENTION]
 

Halfdanjal

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is it bad?
Scarlette just sent you PM as far as I know. Just read it and do what she says, I think she had the same issue.
 

Halfdanjal

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okay i'm gonna wait for the message.
My mistake, it appears it was a different matter, just wait for [MENTION=1]RESiSTANT[/MENTION] :) No need to reply to this, just be patient.
 

Peaceful

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maybe a driver issue.
what excatly does the live guard pop-up msg says?
 
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SuperCris

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I remember that I had this same problem with the windows update to be more exact build 1809.
You can try to reinstall the game and uninstall the latest update.

Good luck.
 

-Zepetto

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i already did sir. but still not working. im wait for the admin
 

MuBM


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I'm only encountering this if my windows lacks some required softwares/stuffs. Be sure your windows has the latest updates. Check if Microsoft redistributable package is installed as well. Check all running apps there might be some opened software that gameguard detects to close the game.
 

RESiSTANT

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Hello, please add me on Skype and I will resolve the issue with Teamviewer.

Skype: Resistant.bg
 
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