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  1. #1
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    Zeus's Avatar

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    Default [DC] Steps to help with Disconnection [DC]

    PROBING QUESTIONS

    When do you disconnect?
    Disconnect at Login, disconnect when logged into character? After 2 minutes of Login?

    Have you tried different Servers?
    Try logging into a different server, same issue on Server1, and on Server2(siege)?

    Have you tried different Characters?
    If you only get disconnected with one character, please post the character name.

    What happens when client disconnects?
    Do you get a disconnection message "You are disconnected from the server", or does MU client just close?

    What Firewall are you using?
    Have you changed settings recently?

    How are you connected to the internet?
    Are you on a wireless internet connection?
    Do you appear to have issue with internet out of game?



    TROUBLESHOOTING

    STEP 1.
    Items Issue

    Place all your items from your character to your vault.
    Do you get disconnected when there are no items on your character?
    - YES > Move to next step.
    - NO > Put each item back on 1 at a time , test for 2 minutes.. then try next item..

    STEP 2.
    Stats Issue

    Have you recently changed / upgraded your items?
    I suggest you add 30 stats on Strength and Agility.

    STEP 3.
    Download Problem

    Have you correctly downloaded the lastest Patch and Correct Client?


    STEP 4.
    Internet Connection

    Do you have issues with you internet? (Not a MU specific issue)
    I suggest you try powercycling your modem.. disconnect the power for 20 seconds.
    Otherwise, please contact your Internet Service Provider.

    STEP 5.
    Firewall Settings

    Do you still get disconnected if your firewalls are turned off?
    - YES > Move to next step. (remember to enable your Firewalls again)
    - NO > Change configuration, post here if you need help..


    RESOLUTION


    Issue Fixed?
    Please reply with the details of your issue, and which step/steps appeared to have resolved your disconnection issue.

    Issue Persists?
    Do you still have an issue after reading carefully through the above steps?
    Please post exactly what the issue is, and answer all the questions above..
    And post all the steps you have performed to try resolve this issue.


    This thread is created to help All of you, make sure you let your friends know to follow these steps if they have any disconnection issues.
    Please post here with your issue, or with any Steps I can add to this post.
    I shall not fear no man but GOD
    тнσυgн ι wαlк тнrσυgн тнe ναlleу σ deαтн
    ჻ ჻ ჻ ჻ ჻ ჻ I s h e d s o m a n y t e a r s
    Please God walk with me

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    To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.
    Originally Posted by RESiSTANT
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    Narutooooooooooooooooooooooooooooo!!!!!!!!!!!!!!
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    RASENGAN

    Seriously Nick, you're the biggest monkey wanker I ever know after Janno. :D
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  2. The Following 40 Users Say Thank You to Zeus For This Useful Post:

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  3. #2
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    Zarok's Avatar

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    Default Well this is wierd

    Hello Zulu :D

    I just get DCED when i talk to the potion girl in any town i want to buy sumthing and i get dced immideately :(

    1st time it happens.

    My regards

    Zarok

    (yes i followed each and every steps twice)

    ID: jp2323

    Character Zarok

  4. #3
    SkuLLz

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    Default

    Doesnt work... Every time i want 2 put my cursor on my BB and remove it Dc...

    I removed set alrdy....And still DC..... And Remove Wings ring pend, DC.....

    Then when i Put on.....Bakc my sets.DC WHen i put my cursor on my sets:(


    any Help?

  5. #4
    Banned

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    Default

    I have an issue with my soley, when i put my crusor on it i dc, only happens with my soley

  6. #5
    Legend
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    Default

    Quote Originally Posted by Zarok View Post
    Hello Zulu :D

    I just get DCED when i talk to the potion girl in any town i want to buy sumthing and i get dced immideately :(

    1st time it happens.

    My regards

    Zarok

    (yes i followed each and every steps twice)

    ID: jp2323

    Character Zarok
    Quote Originally Posted by {SkuLLBoY} View Post
    Doesnt work... Every time i want 2 put my cursor on my BB and remove it Dc...

    I removed set alrdy....And still DC..... And Remove Wings ring pend, DC.....

    Then when i Put on.....Bakc my sets.DC WHen i put my cursor on my sets:(


    any Help?
    Quote Originally Posted by Thalaria View Post
    I have an issue with my soley, when i put my crusor on it i dc, only happens with my soley

    If u still have the problem, i suggest reporting in the BUG REPORT section...

    This thread was just made for those who have problems with connection so they can fix it, not to report in... ;)

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    BaDVoyZ, TheNooBs, UNLEASH, TheForce, & WaRL0rdZ
    BornToKiLL, Striker007, Undefeated, Nocturnal, & LoRDz3rO


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    HE: ChRiStyHE [UNLEASH] Proud Member

  7. #6
    Sword Pupil

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    Default

    I have problem i cant connect too the serwer in start game but my charcter is still online ;/
    What i can do ??

  8. #7
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    Default

    i get dc'd when i put my loggin info, i could log in perfectly this morning, but cant now! please help :*(

  9. #8
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    Default

    i have some problem with connection too, the mu launcher says the server is unavailable I tried but cant dissable the firewall.

  10. #9
    Sword Pupil

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    Default

    Hi just downloaded MU today and i play it but when i log out and tried to log back in
    it just wouldn't connect when i clicked launch (run) button in launch.exe it just doesn't do anything, some one HELP?

  11. #10
    I love you all <333333333
    RESiSTANT's Avatar

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    Default

    Try to start the game through the main.exe click on it few times until the game start. Sometimes the anti-cheat making this problems. Nothing to worry just try to start it few times through the main.exe
    Stay cool
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  12. The Following 4 Users Say Thank You to RESiSTANT For This Useful Post:

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