account problem

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zPORSCHE2z

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Hi

I want to log on my account i change passwords and i forgot it so i use reset passwords and i dont have mail to change it so i use reset mail i see the comunicat that my mail adress isnt in my account. I sent mails on support email and they dont answerd. I need to check my mail on these account becouse i dont remember it.
 
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Chanz

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Hello if you are having this kinda problem , you can just send via PM RESiSTANT or also send your concerns here at support@infinitymu.net

good luck..!
 

zPORSCHE2z

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I sent pm to resis but he doesnt answerd i have about 8 uber sets on these account and i havent got pilot
 

Chanz

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I sent pm to resis but he doesnt answerd i have about 8 uber sets on these account and i havent got pilot
well you have just wait until Resi replied on your Pm's and also did you read the in game rules have you read this
RESiSTANT said:
Responsibility
You take full responsibility for whatever happens with your account. It's you who must keep hackers, evil friends, younger brothers and other potential threats away from your account. The moment you have registered at InfinityMU you agree not to share your account to anyone.
did you share you account to your friends or etc... ?

well as everyone say " just be patient " Resi will help you retrieve your account..
 

Chanz

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I read these and u said i havent got pilot so nobody has my share my account
oh ok i am just asking if you did that , well you just have to wait for Resi to reply on your PM's.
 

Kenya

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Hi zPORSCHE2z, if uĀ“re going to sent an email/p message to Resi about your account problems, do not forget to add:

Lost your password?

Best solution: http://www.infinitymu.net/lost-password
Alternative solution: Send mail to support@infinitymu.net with the following information:

  • Secret question and answer;
  • Any info you might remember about your account will be in help, such as:
  • IP Address used (go to www.showip.net and tell us your IP address)
  • Donation proofs: sms logs, western union/moneygram scanned receipts or paypal email/transaction id's.
  • Screenshots of your characters

For more alternatives visit this thread:
http://forum.infinitymu.net/showthread.php?9675-Lost-Account-Info-Get-help-asap!
 

Kenya

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Did you check on your unwanted email folder?
Sometimes mails goes there
 

RAMPAGE

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look in the spam folder, sometimes the email can be there and sometimes it takes a while for the email to be recieved so be patient. :)
 

Kenya

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Titan

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Reason: insulting the Admin. Come on enough from this drama, Resistant tried to help you at report section and u disrespected and insulted him. Nobody asked any infinitian to fall on knees in the front of the staff, or administration. But if they are trying to help, at least dont be a bigheaded insulter. I dont think this is what the persons learn at school.
 
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