Hello friends,
We have made the accounts in-game case sensitive. This means you need to login in your account exactly the way you have registered it.
For example your account name is registered like this: UsErName
You need to login in-game & website exactly the same way: UsErName
But not: username. Same goes to your password, you need to type it exactly the way it is. Capped / uncapped letters.
The purpose of this update is security glitch in the database. We solved an bug where account can dupe items and make resets/grandresets within few steps for no time. We was fighting and deleting accounts until now. We decided all that fight against the abuse is not worth. So decided to solve it for permanent without continuing deleting the accounts of the abusers.
Account Troubleshooting:
If you have trouble connecting in-game with your account please send us email to support@infinitymu.net and note your account name.
OR try to login in website with your account name and see what is exactly your account name by capitals and non capitals in the "Welcome back, XXXXX" message. If you see the account name then try to login with it the same way it's displayed on the welcome message.
You could also request for change account name. Email us with your account name and secret answer to support@infinitymu.net
Thank You,
The InfinityMU Team
We have made the accounts in-game case sensitive. This means you need to login in your account exactly the way you have registered it.
For example your account name is registered like this: UsErName
You need to login in-game & website exactly the same way: UsErName
But not: username. Same goes to your password, you need to type it exactly the way it is. Capped / uncapped letters.
The purpose of this update is security glitch in the database. We solved an bug where account can dupe items and make resets/grandresets within few steps for no time. We was fighting and deleting accounts until now. We decided all that fight against the abuse is not worth. So decided to solve it for permanent without continuing deleting the accounts of the abusers.
Account Troubleshooting:
If you have trouble connecting in-game with your account please send us email to support@infinitymu.net and note your account name.
OR try to login in website with your account name and see what is exactly your account name by capitals and non capitals in the "Welcome back, XXXXX" message. If you see the account name then try to login with it the same way it's displayed on the welcome message.
You could also request for change account name. Email us with your account name and secret answer to support@infinitymu.net
Thank You,
The InfinityMU Team