- Joined
- July 13th , 2009
- Messages
- 50
- Reaction score
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Client Crashes KnowledgeBase
Client Issues:
1. Some of the players mu client is just crashing after the loading screen or while loading screen is almost done.
Reason : Client's computer is infected with trojan rootkits that hooks api sockets and some more functions to steal data from the victim, these functions when altered will cause not only mu client muguard enabled to crash but also some tools using the same functions.
Solution : Use this tool (Download: http://support.kaspersky.com/downloads/utils/kateskiller.exe), kaspersky special tool for this type of rootkits, to remove this trojan rootkit and restore to original the api functions altered by the said rootkit.
BSOD / Computer Restarted when starting mu client.
Reason : Mu Client is started with compatability mode.
Solution : Remove mu client compatability mode in client shortcut/program properties.
Client simply close upon starting without even reaching the loading screen / opening the mu window.
Reasons : Debugger is present, DEP (Data Execution Prevention) is set to all programs and mu client is started with limited user.
Solutions : Close all debuggers before starting client, set DEP for essential windows programs only (system properties > Advance Tab > Performance Setting Button > Data Execution Prevention Tab) and run mu client with admin level (run as Admin in Vista/Win7).
3. In Windows XP Game Client crashes (alias Don't Send error)?
Right Click InfinityMu Shortcut or mu.exe (located in infinitymu root folder)
Properties
Compatibility >Compatibility Mode >Check this Box (Run this program in compatibility mode for) > Windows 2000
OR
Your OS is Windows XP x32 Service Pack 2. Try updating it to Service Pack 3.
If client still crashes then problem is your OS. Try re-installing it.
Client Issues:
1. Some of the players mu client is just crashing after the loading screen or while loading screen is almost done.
Reason : Client's computer is infected with trojan rootkits that hooks api sockets and some more functions to steal data from the victim, these functions when altered will cause not only mu client muguard enabled to crash but also some tools using the same functions.
Solution : Use this tool (Download: http://support.kaspersky.com/downloads/utils/kateskiller.exe), kaspersky special tool for this type of rootkits, to remove this trojan rootkit and restore to original the api functions altered by the said rootkit.
BSOD / Computer Restarted when starting mu client.
Reason : Mu Client is started with compatability mode.
Solution : Remove mu client compatability mode in client shortcut/program properties.
Client simply close upon starting without even reaching the loading screen / opening the mu window.
Reasons : Debugger is present, DEP (Data Execution Prevention) is set to all programs and mu client is started with limited user.
Solutions : Close all debuggers before starting client, set DEP for essential windows programs only (system properties > Advance Tab > Performance Setting Button > Data Execution Prevention Tab) and run mu client with admin level (run as Admin in Vista/Win7).
3. In Windows XP Game Client crashes (alias Don't Send error)?
Right Click InfinityMu Shortcut or mu.exe (located in infinitymu root folder)
Properties
Compatibility >Compatibility Mode >Check this Box (Run this program in compatibility mode for) > Windows 2000
OR
Your OS is Windows XP x32 Service Pack 2. Try updating it to Service Pack 3.
If client still crashes then problem is your OS. Try re-installing it.
