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[Forum Guide] Sending a PM (Not Private Chat)


Staff member
Silent Assassin
May 27, 2013
Buenos Aires, Argentina


Since 90% of players fail to accomplish this simple task when we ask to send a staff member a Private Message, from now on PM, I've decided to make a guide explaining how this is done.
@Nikki requested this to be easy to understand even for a rock.
Let’s start the journey.

1st: Who?
The first thing you want to know is who do you want to PM. In this example we will use our favorite staff member, the one that loves to be bother with PMs, @Nikki.

2nd: How?
We know who we want to PM, now we must know how to do it.

-Method 1: Visiting Profile

Click on Members and then click on Registered members or double click on Members or follow this direct link https://forum.infinitymu.net/members/
On your left you will see a panel like this

You can click on Staff members to see all current staff members or you can simply type the name of the user you want to pm in the box labeled Find User, we already know the name so we will type there Nikki.

As you can see the box helps you auto completing the username, click on the name and you will be in the user’s profile.
Once there you only must click on the button that says Start Conversation.

You are now ready to start typing the PM.

Method 2: Starting a Conversation

Click on the Inbox Icon (the envelope right next to your name in the top side of the page) and then click on Start a new conversation or follow this direct link https://forum.infinitymu.net/conversations/add

In the Recipients box start typing the name (Nikki in our case) and the autocomplete will help you out, once you see the name there just click on it and it will be added to your PM.
At the end of the post, I will leave a direct link to all head and senior staff PMs that are currently part of the team.

3rd What?
Last but not least is the “what?”. What do we type in the PM? What’s important for you to write down.

Title: (Red)
Here you must write a summary of your reason of contact, things such as “Hi, hello, sir, help, problem, ban” and anything in those lines are not accepted and will be ignored and deleted without reading the content of the message. You must be able to tell what’s the message about. Here some good examples:
“Help with Launcher, Can’t log in”
“Question about X Ban”
“LiveGuard Problem”
“CS Event tag” (This one for Ezio)
“X Event Reward”

Content: (Orange)
Here you must explain in more detail what’s the PM about, if you are requesting some reward or tag please note your IGN somewhere in the text. We are never going to ask you for your Password, with your IGN we can get the rest of the information we need. Include SS if you think that’s needed. Include Links of event threads or ban threads if you are talking about them. Everything you might think it’s important write it down in this box.
When you have everything ready just press the Start Conversation button (green) and wait patiently to the staff in question to reply.
Sending the same PM to more than 1 Staff is forbidden. Do not even think of doing such thing.

List of Head and Senior Direct PM Links:
Nikki https://forum.infinitymu.net/conversations/add?to=Nikki
Ezio https://forum.infinitymu.net/conversations/add?to=Ezio
Kronwell https://forum.infinitymu.net/conversations/add?to=Kronwell
DORAEMON https://forum.infinitymu.net/conversations/add?to=DORAEMON
Djinny https://forum.infinitymu.net/conversations/add?to=Djinny

Hope you found this guide useful.
InfinityMU Staff Team
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