Help Me Please..

[jerome1722]

Hello Please help me to open my Webshop account because they are have problem i cant log in in the webshop i write the right user name and password but i cant enter because is wrong.. please help me... im be log in in game not in webshop.. THANK YOU!I LOVE INFINITYMU!!

 

[Pudding]

Off your ingame and login to webshop

If your password got symbols
Can you change your password here -> http://www.infinitymu.net/index.php?op=changepassword
Change your password to number or words
Symbols its not accepted in webshop.

/Move to right section

 

[UNDERGROUND]

make sure when you log in webshop . you have to log out in game . this mean off.

you cannot log in webshop . during you playing game. you have to out game and log in webshop . this make sure

 

[jerome1722]

Im in not in game. and i can enter in webshop. they put there wrong I.d and password. but i enter the game in that I.d and password..

 

[Subzero]

Did you checked if the "caps lock" is activated? make sure you entered a correct username and password without symbols.

 

[Dinamita]

1.) Change your password to simple one.
2.) Try logging in.
3.) if fail>try new web browser

 

[Legit]

Try this
1) Change your password to with only words and numbers
2) Make sure you are log-offed in-game which means OFF IN-GAME
3) Clean your cookies (browser) with this

Hope your problem will be fix.

 

[SmiggleZ]

Try to do these:

1) Quit your game, far as i remember you CAN'T log-in webshop when your game account is log-on
2) Try to change your password with out Caps or special symbols(i.e *&^%$#)
3) If still cannot Log-in webshop contact RESiSTANT