INFINITY Support Help Us !!!

[dmx1]

my friend forget his password, character name was KuRnosa. please help us, im waiting risponse here and contact us on skype gigla.box . thanks and sorry for my english mistakes

 

[HARREN]

He could retrieve his passwod here - http://www.infinitymu.net/lost-password

Or if he doesn't remember his email password, it would be better to mail on support@infinitymu.net
and provide there as much informations as possible so RESiSTANT could retrieve the account asap.
If there's donated Uber set then also provide donation proof, faster retrieve. x)

 

[dmx1]

friend said, hes played years ago, i told to recovery his password with email but he said i dont remember email........his nick name is #D!scover, georgian player, his dont have forum, thats why his asked me to open this post, so if somebady can help us tell us what we need to do

 

[Iceman]

In this case you must provide some proofs that you own this account for real.
Please follow up this thread: http://forum.infinitymu.net/showthre...-Get-help-asap!

And mail it to RESiSTANT or through email support@infinitymu.net


this is to know if you really own the account.

 

[dmx1]

i cant open that link....his said, i had "2 beuroba and dragon set" might be this is proof?, over years ago, he remember only name KuRnosa, if its possible help us, or tell us what we need to doo

 

[-Zeref-]

provide more proofs like username and at least 3 characters. to proove this is really his account. also items in that characters

 

[kalk1t]

U need pm to RESiSTANT and give him strong proofs if it's ur account
u can connect to support@infinitymu.net

 

[Reefadawg]

Hello,

Your friend can't remember his Email, the possible way to retrieve your account is send an email to support@infinitymu.net with account details, This details will prove that you own that account, Details that should be given to our admin is legit so retrieving your account will be done fast. What are does possible proofs that you need to provide are, Character names, e-mail, donation details ( if ever you got), Account, and so on.


Thanks !

 

[dmx1]

he said, username was: darkmaster , main character name is KuRnosa its over 200 res, and he had dragon set and 2 beuroba, and DL have to but names cant remember

 

[Bernadeth]

http://forum.infinitymu.net/showthread.php?9675-Lost-Account-Info-Get-help-asap!

Lost your password?

Best solution: http://www.infinitymu.net/lost-password
Alternative solution: Send mail to support@infinitymu.net with the following information:

• Secret question and answer;
• Any info you might remember about your account will be in help!
• Donation proofs

Forgotten your account name?

Best Solution: http://www.infinitymu.net/lost-password
Alternative solution: Send mail to support@infinitymu.net with one from the following informations:

• Character names
• Secret question and answer
• Screenshots for the game with your characters

Forgotten your e-mail address?

Send mail to support@infinitymu.net with one from the following informations:

• If possible:
• Character names
• Secret question and answer
• Screenshots for the game with your characters
• Donation proofs: sms logs, western union/moneygram scanned receipts or paypal.

Once you send the mail letter expect an e-mail up to 12 hours, but sometimes immediately.

We do not change or give any information about accounts unless you can provide significant proofs that the account belongs to you and only you.

Please follow Sir RESi's guide.
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