Problem in my account

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mathewgarcia25

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Greetings! Hi sir, i want to report my acct, someone try to hack me, they change my email and i cant log in to website now, i don't know what to do sir.. please help me,
 
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Syd

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Here's a solution:

Lost your password?

Best solution: http://www.infinitymu.net/lost-password
Alternative solution: Send mail to support@infinitymu.net with the following information:

  • Secret question and answer;
  • Any info you might remember about your account will be in help, such as:
  • IP Address used (go to www.showip.net and tell us your IP address)
  • Donation proofs: sms logs, western union/moneygram scanned receipts or paypal email/transaction id's.
  • Screenshots of your characters

Forgotten your account name?

Best Solution: http://www.infinitymu.net/lost-password
Alternative solution: Send mail to support@infinitymu.net with the following info:

  • Secret question and answer
  • Any info you might remember about your account will be in help, such as:
  • Character names / in-game screenshots of your characters.
  • IP Address used (go to www.showip.net and tell us your IP address)
  • Donation proofs: sms logs, western union/moneygram scanned receipts or paypal email/transaction id's.

Forgotten your e-mail address?

Send mail to support@infinitymu.net with the following info:

  • If possible:
  • Character names / in-game screenshots of your characters.
  • Secret question and answer
  • Donation proofs: sms logs, western union/moneygram scanned receipts or paypal email/transaction id's.

Once you send the mail letter expect an e-mail up to 12 hours, but sometimes immediately.

We do not change or give any information about accounts unless you can provide significant proofs that the account belongs to you and only you.
Provide anything about your account to RESiSTANT to prove that your lost account is really yours.
 
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