Sms donate problem

[Bayezid]

Hello im from belgium
i donated for 4euros =5700 credits 5minutes ago
the donation was completed i clicked return to marchant but if i logged in back to webshop my credits are still the same ?
sorry im new here in this mu dunno why i didnt got my credit help me thanks

 

[Icebreaker]

can't understand your question, can you explain further?

 

[Sm0ky]

Are you sure you sent this sms properly?

 

[Bayezid]

I donated in webshop for sms : 4euros for 5.700 credits right
i gived my number
and i sended the code TAT to 3315
all was ok the donation was done so i clicked return to marchant and i logged in back to webshop to check it i didnt got my credits sir? wat must i do?

yes i did like it sayed big letters TAT to 3315 sir

 

[Luigir]

You've seen if your credit on your phone is still there? check it or maybe the transfer wasn't received x_x

 

[Bayezid]

i looked on my phone and i lost 4euros sir i had 10euros now only 6euros left ? :s

 

[No Fear]

So what can of sim card u have if is Gt Mobile or Ortel its not working becouse i am working in holland also its not working !!!
dont try again better for u

 

[Luigir]

then, send a message to support@infinitymu.net and they will take care of it.

don't worry, if you've done a donation, then will be ok.

please, provide a enough info about your problem

 

[Bayezid]

sir im from belgium and i got jim card u maybe know it ? and jim its same as base because if i reloud for my phone i use base card ?

then, send a PM to RESiSTANT and he will take care of it.

don't worry, if you've done a donation, then will be ok.

please, provide a enough info about your problem

sir how i send an pm to resistant sorry im new here :s

 

[Luigir]

here : support@infinitymu.net

Good luck my friend

 

[Bayezid]

thankyou i sended an email with wat happened i hope i will get my credits :s

 

[SexyRich]

Wait for vencii reply he has transaction of it i think hopefully you het your credits if thats so

 

[Icebreaker]

Wait for vencii reply he has transaction of it i think hopefully you het your credits if thats so

as my friend here says, just be patient untill our Admin check ur e-mail and transaction.
you will get an answer as soon as our Admin can, so as i said beofre my friend, be patient !
problem will be fixed.

 

[PrimeBlade]

send it to him via email my friend yahoo or gmail, just make sure to put the correct email address that GM Luigir gave you: support@infinitymu.net
Good luck bro, thank for donating for our server, try donating for uber items or more credits. LOL That would be so much fun!

 

[RESiSTANT]

Problem is fixed.