Hello i have problem with my account.

[Informer]

Hello i have problem with my account i was inactive about months and i tryied to log in again today and an error appears to me:Your username is inviald.I have got all the informations of my account.I tryied to PM Resi but he had full Inbox , so where can i send my informations about my account.

I can't use lost password function about username cause i lost my e-mail password but i know the e-mail , secret question/answer/username/main character name even character set.Thank you.

 

[DeVore]

Send an e-mail at support@infinitymu.net
That has an Unlimited Inbox, Sure you can send message there.

 

[Informer]

thank you for the reply , i will send an e-mail now

 

[Iceman]

If your having problems on remembering your password/secret question or answers. Here: http://forum.infinitymu.net/showthread.php?9675-Lost-Account-Info-Get-help-asap!

 

[Prada]

Hai,

The first time i met that someone's account name is invalid , but anyway everything is possible.
So you should contact Resi and speak him about the whole problem but once,

I can't use lost password function about username cause i lost my e-mail password but i know the e-mail

It doesnt sounds really since every mail of an account visible in charatcer options/etc.
But if you know the secret question and the Answer of question , hope then Resi can help ya
since you need strong proofs , coz the same problem i met
months ago .

 

[Informer]

I already contact to support@infinitymu.net , and the answer was that there is a problem in website / webshop and some accounts can't log in , i hope they will fix it soon.My account is ok they logged in with that in game.

 

[Sab]

Just follow Iceman's instructions

 

[Cosmo]

CLICK >>USE THIS AND READ INSTRUCTIONS

 

[Informer]

My account is OK , the website/webshop got problem.

 

[Surrogates]

My account is OK , the website/webshop got problem.

As we talked about haha just ask venci

 

[Forum Super Niceguy]

Mail Venci for this . support@infinitymu.net
or here at forum http://forum.infinitymu.net/sendmessage.php

 

[RESiSTANT]

Problem is fixed.