Account help

[Effy]

hi imu staff team,

i dont know if you still remember me but i have a problem on my acct.. the email attached to it cannot be accessed anymore since the phone number does not exist anymore..alt email too.. so basically i cannot anything on this acct without the email.

Any help?

 

[Jero]

This matters can only be solved by @RESiSTANT, please be so kind to submit a ticket using or the button above or this link https://www.infinitymu.net/support/submit-a-ticket
Fill the ticket with your information and try to send as much proof as you can to show him that's really your account.

Any info you might remember about your account will be in help, such as:

• Previous passwords, emails, character names, guild names;
• IP Address used (go to www.showip.net and tell us your IP address);
• Donation proofs: sms logs, western union/moneygram scanned receipts or paypal email/transaction id's;
• Screenshots of your characters if possible.

Good Luck, If there's anything else you need to ask, let me or any mod know and we will open this thread again for you.