Help admin!!!!!

[Mankyll0]

Hi, 5 or 6 months do not play, now I am writing play id and pass and mew agrees, but then my account is empty.
When I go to the page at the option of leaving all my characters character and Inventori.
Help Please
Sorry I'm using the spelling of goole :/

My id is : - censored - (zero)

 

[Pioxy]

Be sure to type correctly your username ingame, with big and small letters, or your account will appear empty.