Announcement News & Explanatory - Castle Siege/Wintwi's demotion/PC Checks

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Dimer

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Dear InfinityMU Players & Staff Members

We have decided to announce some news to all, regarding recent developments and situations.

From TODAY - ALL STAFF MEMBERS ARE FORBIDDEN TO JOIN CASTLE SIEGE AS OWNERS OF GUILDS AND GUILDS LEADING ALLIANCES !!!!
THEY CAN CONTINUE TO PARTICIPATE IN CASTLE SIEGE ONLY AS PART OF ANY GUILD OR ALLY, BUT NOT BE A GUILD MASTER

Due to this decision, I want to ask the current STAFF MEMBERS who OWN GUILDS to CHOOSE WHAT TO DO:

*Transfer Guild ownership to someone else if they wish to keep playing Castle Siege with this GUILD
*Leave the Ally which participates in Castle Siege if they wish to retain ownership of the GUILD and not send that guild to Castle Siege under no circumstances. They can play PVP or join other events with this GUILD
*DISBAND their guild and join other guilds as members if they wish to keep playing Castle Siege

We do not stop staff members to play that event and we give options on how to do it. Current situations demand this action.
PLAYERS - We want you to know that the INFINITYMU STAFF never controlled Castle Siege with it's own guilds WITH FORCE. Everyone played as a normal player and did not abuse our IN-GAME PRIVILAGES. But to make sure you feel even better at playing our biggest EVENT we will whitdrawl as GUILD OWNERS playing Castle Siege

Below my post TOBY and DORAEMON will lay out the other 2 parts of this NEWS BULLETIN

Thank you!

Regards,
InfinityMU Administrator Dimer
 

Tobλ

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The real reason for Wintwi's demotion

Since I have noticed that some players took Wintwi's demotion for all the wrong reasons, probably due to her or people from her own circle spreading false stories, we decided with @Dimer that it would be our best option if we came off clean and revealed the truth about why Wintwi got demoted. I am not okay with the amount of gossip and hearsay going on, it causes useless drama and senseless hate, such as "I heard some stories, I do not like you now etc.". We have nothing to hide, as we have done nothing wrong. Every action, be it a ban, promotion, or demotion, is always justified. We love our server and we do not let our personal beliefs affect our decisions, it would not simply benefit the server and at the same time, it is not in our nature. In this following post of mine, I will be very transparent with you.

First of all, the final resignation came from and by Wintwi herself as she requested for it. At first, she was only silently demoted to Senior Event Master by the Administrators with the agreement of @RESiSTANT and @DOᖇᗩEᗰOᑎ (a snippet of the talks and agreement (not full): https://i.imgur.com/xZoaXNR.png).

We deemed her incompetent in the leadership role of the Event Master team, as harsh as it sounds, it is completely true. A demotion from a leader role to a senior position was meant to give her a chance at recollecting herself. The team was stagnating under her for a long time, lack of creativity as a leader from her side, not pushing the team forward and actively blocking of implementing new things, refusing to improve existing systems, etc. and more serious reasons which will be discussed more below. She was given multiple warnings and heads up, even second chances for the past 2 years, I consider this a privileged treatment that no other staff member ever had. Staff members in the past have been partly or completely demoted for far less serious things, with immediate effect. All of our warnings were ignored, and many second chances wasted by Wintwi. We simply could not let it be anymore. So we were anything, but way too kind to Wintwi. We tried to work with her any way possible, to the point to even having a middle person / player who tried to fix the problem, but proved to be an impossible task.

In this post I will go through the reasons of Wintwi's demotion from Head Event Master to Senior Event Master and provide proofs in some of them. Let me start with the one reason, which I consider the most serious and this reason alone can get a staff member fired from the staff team pretty quickly:

1. Helping, moderating and serving other private MU server as a discord moderator + lying to the faces of RESiSTANT and the Administrators.
You read it correctly, she was a member of the discord moderator team for other private MU server. It was exactly 1 year ago and she was caught being there with her main discord account.

Start of the investigation:

Findings:
Results:
  • After finding her on the discord server, she was reported and told by RESiSTANT to back off from there - https://i.imgur.com/hsFxC5k.png
  • But no demotion, only a slap on the wrist with warning.

But then a twist happened!
This fundamentally undermined the trust between Wintwi and us on a professional level. Playing or being a part of the staff team in different private MU servers for Infinity staff members is forbidden by default.

Next, more recent reason:

2. Sharing confidential information from a senior staff chat meant for EM leaders and seniors eyes only.
Sharing such information should remain in the chat, not reach the other person.

Proofs

Another, also more recent reason:

3. Abuse of access - changed characters name for a non-staff player worth of 10,000s Gold Credits.
Changing character nicknames for free is a perk that only current staff members can have, not normal players.

Proofs:

4. Bullying a fellow Game Master from the staff, brewing hate within her team and blocking the Game Master team from doing or helping in events.
This case started ever since I came back to the staff team. When I was a GM, I endured Wintwi's treatment of GM's with Sava several times myself. Some of you may remember that we have created a special staff rank called Staff Police to deal with such cases, and we did try to resolve a case when Wintwi's behavior crossed a line towards a certain GM.

A lot of chats and discussions happened, I won't post all of them, only the bits I find important and short enough to understand. (If someone wishes to see more, I have no problem sharing with you and answering any question you may have.)

Proofs

5. Undermining, blaming, and throwing fellow teammate / another leader under the bus.
Yes, ever since we have installed a second HEM to help her in delegating tasks, she has not tried to work with him, or be grateful for this help. Instead, when given a chance, blame was put on the person by Wintwi.

Proofs

6. Started a personal vendetta against the Admin team, refused to listen and started to ignore all inquiries.
This was said in the very first SS, proofs for this won't be posted because they are a lot and spread out in multiple chats. Whoever is interested in this can contact me directly.
Wintwi tried or still is spreading false stories about me and Dimer. This is not very cool or correct.

7. Letting her own member of the team insult another leader, instead of stopping the incident, she joined in on the bashing and never scolded or punished said member.
This is also for a bit longer time with many SS's, as mentioned previously, anyone is free to contact me for proofs.

--​

After you have read this, I would like to ask you all, please double check the facts, or at least when you hear a story, do not believe it immiadately. Before coming to a conclusion you should confront the other party and hear their part of the story.

Thank you,
Toby
 
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Important Clarifications Regarding PC Checks

The Game Master Team only conducts PC checks when there’s a valid reason. We don't randomly ask for PC checks unless there’s something suspicious or a solid basis for it. That’s why, when you receive a PC check invitation, it comes with specific detections or processes related to your PC. If not, it means a video was reported, or a staff member caught you in action. Any PC check invitation means there’s a reason behind it, whatever that may be.

Among all the MU servers, we might be one of the few that actually have a proper tool to conduct legitimate PC checks. Please don’t use the PC check as an excuse for any ban cases you or your friends might be facing. Some people are using it as a reason or an excuse to claim they’re clean when they haven’t even been PC checked. Don’t just rely on the HGM/SGM to PC check when someone ban proofs are obvious. that’s why we still have a report section where you can report any suspicious players you catch in-game. Just because a player passes a PC check doesn't mean they’re completely in the clear, and that’s why reports are still important.

We admit that our tools are still evolving and might not detect everything, as cheaters are always finding new ways to bypass them. However, we are continually working to improve our tools to better catch these cheaters.



Regarding the Submission of Sealing Videos:

We understand that there are concerns about submitting sealing videos in the game. Game Master Team handles these situations with as much tolerance as possible.

We don’t want to ban players if we can avoid it. We only get strict for the winning alliance, as it was part on the game rules. Sometimes, if the player doesn’t seem suspicious, we let it go. If the Game Master Team asks for a video, it’s because something seems off. If they don’t, it means everything seems fine. Additionally, we have chat logs on server 5 where our staffs always reminds you to submit sealing videos after CS. This is to avoid bombarding you with PMs later. It’s the sealer's responsibility to voluntarily submit it on time.

Please be reminded of the game rules.
• Failure to Submit a Sealing video:

Successful Seal by an Alliance:
If an alliance successfully sealed during the CS but failed to submit a sealing video, the following penalties will be applied accordingly.

Winning Alliance:
If the winning alliance failed to submit a sealing video, the victory will be nullified, resulting in the disqualification of CS rewards.

Deadline for Sealing Video Submission:
Wednesday
of the following week after the Castle Siege Event.

Penalty:
1st time: 7 days ban by account;
2nd time: 14 days ban by account;
3rd time: 21 days ban by account; Account is disqualified to participate and register for future Castle Siege

Important Note:
Not knowing the rules is not a valid reason when the player has already participated and attempted to seal in multiple Castle Sieges.
From now on, the Game Master Team will strictly enforce this rule. We used to be more lenient, but since some people have made this an issue, we are now forced to comply with the rules. If the rule says to submit by Wednesday of the following week, then we will wait for the video without PMing the person responsible for sealing. It’s now the sealer's responsibility to submit the video, even if the GM Team doesn’t ask for it, because we will strictly follow the game rules.

Regards,
InfinityMU Game Master Team

 

Dimer

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/UPDATE

Regarding RULE for Staff & CS

After a discussion between me and Toby we decided:

Event Master team members and Moderator team members who OWN Guilds are EXCLUDED from this Rule!

Reason for change: Those teams have no Ban powers in-game and cannot influence on other guilds and players.

NOTE: The rule remains for Game Master team and Head Game Master including the Admin Team
 

Tobλ

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Dear players, since lately there has been a bit of confusion regarding game staff and their Castle Siege participation, I will post a quick update to clear some people's doubts for once and all.

There should not be any confusion in the first place. @Dimer's post clearly states that a game staff member with the ability to ban game accounts and characters (Game Masters and so on) are forbidden to participate in Castle Siege with their own guild, be it as a part of an ally or main.
  • There is no such rule that forbids them to not own a guild outside the Castle Siege. For example, they can have their own guild for fun and PVP purposes in server 3.
  • Also, there is no such rule that forbids them playing for other alliances with normal characters. Be it as a simple alliance soldier or a sealer.
And so, let me try to rephrase it in simpler terms:
  1. Game staff can own a guild (for their friends / for fun in pvp) of their own BUT at the same time they can't be a part of any alliances with their guild participating in the Castle Siege (may appear for some players that they might be biased due to the fact, but it's more often than not simply not true, but we did it for you, the players, so you wouldn't feel this way.)
  2. AND they can participate in other guilds and help them win with their normal chars since staff are still players and should gain experience by actually playing their server that they govern, including sealing, for other alliances only.
Ask yourself: How else would they gain additional experience and knowledge? By theory only? This is essential for their work; get to know the game more and be close to the players. Hell, even catch some cheaters in the process, like I did myself personally, and I am very proud of that.

Another question you should ask yourself: Does sealing for another guild or alliance make you automatically that guild's or alliance guild master?. No. If that was the case, then let me give you an example why that is not true. Let's say a player named SuperStell, who just happens to be one of the most known sealers in our server, and he sealed for a lot of alliances. Does it make him a Guild Master of them all? Of all guilds he sealed for? Hell no. Sealing for another alliance is still being a foot soldier of that alliance.

FAQ:

Question: Is @DOᖇᗩEᗰOᑎ the actual Guild Master of OUTLAW guild?
No. DORAEMON happens to be an Assistant Guild Master. The true and only Guild Master of OUTLAW is a player called Myr. And yes, he often seals for them.

Question: Is @DOᖇᗩEᗰOᑎ the only sealer in the alliance he is playing for?
No. He gives chances to seal to other guild masters in the alliance or to his guild members. I can say he is very fair in this regard and lets you seal if you wish to. Even to train yourself.

Question: Are the staff members who are sealers themselves checking and stealing so-called techniques from submitted seal videos?
No, and that is very wrong to think such a thing. A staff member joins the staff team to serve the server and its players. Also, to this day I can't figure out how one would steal something from a video. Sealing is very individual, in my opinion. The mechanism is the same for all of us, and we all use the same set configuration either way.

Question: Am I still sealing for the alliance I am playing in?
Not for a long time since I withdrew my own guild. I let other players from the alliance seal and gain experience. I was never a Castle Siege player to begin with, honestly. My thing was always only PVP, and Castle Siege happened to interest me about a year ago when we made our big alliance back then, which is now replaced with the current one. But maybe in the future I would like to try it again. I was having fun every time I tried to seal with a little bit of stress on top. :D It happens when you are in a fierce and heated battle.

Everyone on this server is still a player. Staff or not. If you have any other concerns or questions, hit me up in the PM or Discord. Thank you!

InfinityMU Administration,
Toby
 
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