The game doesn't start

[sinkata]

Hello everyone!

So here is the problem. After i star the game write my nickname and password and after i click on my charachter to start the game it loads for a little bit and then i'm back to the desktop. I tried re-installing it, i tried downloading all mirrors from the site and the bigger one MEGA, but with all of them the problem still happens. I don't know from what occures the problem. Please help!

Best Wishes

 

[RESiSTANT]

Hi,

You can contact me on skype name: resistant.bg

I will try to troubleshoot your client problem via TeamViewer.

Otherwise, what is your operating system version and do you have antivirus program installed? Your computer might lack of latest windows updates and driver updates for the video card.
Use this tool (Download: http://dll.infinitymuonline.com/kasp...ateskiller.exe), kaspersky special tool for this type of rootkits, to remove this trojan rootkit and restore to original the api functions altered by the said rootkit. Also TDS Killer by kaspersky could do the job cleaning possible rootkit: http://media.kaspersky.com/utilities/VirusUtilities/EN/tdsskiller.exe

 

[sinkata]

I send you a reply in skype. I hope it's you.

 

[RESiSTANT]

Problem is fixed via TeamViewer assistance.

Cause of problem: Outdated video card drivers. After installing the correct and latest video card driver, InfinityMU runs smoothly without errors.