Website issue

[lovelife]

Hi everyone,

i am having problem accessing our website. www.infinitymu.net. i dont know what is the issue, and i have tried many troubleshooting to find out the problem. i think all the people in USA has the same issue, we cant go to the website. is that true?anyone from the USA. especially Comcast internet provider if you are living in the USA. i think there is a error in our web server for some reason or all USA players are blocked by the admins. what is the case? are there any USplayers ?

 

[Kostas]

Screenshot the problem.In the meantime try a different browser.

 

[lovelife]

I have tried all three browsers, and none of them works. the request error is 522. and it needs to be fix by the web admin.i think you have no ideas how to fix the issue. i have tried all the possible way to fix this. i need Resistant to be aware of this issue.

 

[Nikki]

we got us players. but then again, your problem is strange. did you full cleaned your webbrowser, cleaning cookies and hystorie, Full re instal browser, PC updates any, also check your own block list of site in the settings of your browsers.
Are small things that can help.

 

[Seju]

I live in USA and I do not have any issue accessing the Website.

Internet provider? if that's the problem then better change to Bright House or CenturyLink :haha:

 

[Chanz]

Have you tried to use your phone on browsing the website? Could you show us some screen shots, maybe some of us may help you on it.

 

[RESiSTANT]

I don't see problem from most locations. Our website loads fine and you can test it using this site: https://geopeeker.com
Just write www.infinitymu.net in the input field to see the results. Here's screenshot of the test:

The results from other webpage test, California, USA: http://i.imgur.com/ROnmEyk.png
The ms is higher in this sites because they badly sux. I've checked the load time from our USA server (Insania) and website loads in less than 1 second (0.8s), proof:

The result is that your internet provider is the problem. Try contacting them about this matter. Especially in the USA you shouldn't have issues. So far I've meet only players from Asia to have problem of yours. Either your router or firewall is blocking something or your internet provider is suffering from temporary internet outages or misconfigurations on their network. They might blocked some sites by mistake. Just call them and they should solve the problem for you.

 

[lovelife]

Thank you guys, i have found out the problem. its my internet provider. thank you for all the comments and instructions.

 

[Dimer]

Fixed and closed