Game Window immediately closing after popping up

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Seismik

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I am on 64 bit windows 10 and am having trouble launching the game. I downloaded the client and let it update and when i press connect, the game window pops up as if its going to start loading and then quickly closes. And no game launches after that.

What should i do? I know for sure it isn't anti virus exceptions. Triple checked.
 

Lee

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try run as admin, if not then try checking your firewall maybe the mu is not on allowed programs, and if still not, try downloading microsoft c++ redistributable i have no idea what it does but it's in the download section http://www.infinitymu.net/downloads
 

Flippy

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Hello !

1st question : Windows 10 is fresh installed?
2nd question : did you ran MUOnline previously on the same OS?
3rd question : You got all your windows updates and DirectX + Visual C++ Redistribuable?
4th Question : you made sure you got the game executables as exceptions in your firewall/antivirus? (follow this Thread if you need help with it)
5th question : u tried to run the game as administrator?

Thx,
Dreams
 

Spectre

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refrain from pressing ENTER. :D
 

Dracoâ„¢


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Hello,

If all suggestions above still not working. Try to re-install the client but make sure you fully delete the previously installed one. Also make sure that all your Drivers from your laptop/PC has been installed completely.

Good luck!
 
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